Delivery & Shipping Policy
At Nebrasa Foods, we aim to deliver your order safely and promptly.
1. Processing Time
Orders are processed within 1–3 business days after payment confirmation.
2. Delivery Time
Estimated delivery times:
Cairo & Giza: 2–4 business days
Other Governorates: 3–6 business days
Remote areas / Sinai: May take longer depending on logistics
3. Shipping Fees
Shipping costs are calculated at checkout based on location and order weight.
Free shipping promotions may apply during campaigns.
4. Order Tracking
Once shipped, you will receive tracking details via SMS or email (if available).
5. Delivery Attempts
If delivery fails due to incorrect address or customer unavailability:
Courier will reattempt delivery
Additional fees may apply
6. Damaged Packages
If your order arrives damaged:
Notify us within 24 hours
Provide photos of package & items
We will arrange replacement if eligible