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Refund & Cancellation Policy

We want you fully satisfied with your Nebrasa experience.

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1. Order Cancellation

You may cancel your order:

• Within 12 hours of placing it

• Before shipment confirmation

To cancel, contact: info@nebrasafoods.com

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2. Returns Eligibility

Due to the nature of food products, returns are accepted only if:

• Item is damaged

• Item is defective

• Wrong product delivered

Requests must be made within 48 hours of delivery.

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3. Non-Returnable Items

We cannot accept returns for:

• Opened food products

• Used items

• Products without original packaging

• Change of mind after opening

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4. Refund Process

If approved:

• Refund issued within 5–10 business days

• Returned via original payment method

• Shipping fees are non-refundable (unless due to our error)

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5. Exchanges

Eligible items may be replaced instead of refunded, depending on stock availability.